Professional Customer Support

HELP DESK

Vocal provide a range of support level of agreements, from a 'basic' office hours only service through to our 'corporate plus' 24 hour solution

For further information please e-mail sales@vocal.co.uk

Access the Secure Customer Support Portal

Vocal – Professional Support

Vocal Customer Support Team provide a flexible range of support service built around your requirements.

Vocal – 24 hour x 365 support

Global, Business Critical Solutions should be supported by a full 24 hour team. Out of hours, technical and customer service support are all available to 'corporate' and 'corporate plus' clients.

Vocal – Audit and Testing

Clients benefit from full audit reports, system performance and staff response reports; Measuring the performance of your system and your plans.

Vocal are market leaders in providing business critical communication solutions, and is the SMS Carrier of choice for over 2000 businesses. Vocal provide a range of Business Continuity and Communication Solutions including Incident Management, Emergency Planning, Notification and Escalation system. iModus is Vocal's award winning communications system. Enabling full two way communication and messaging, via SMS, Voice, Pager, Email and our unique PrefMail System. Other modules include live roll call solutions, dynamic conference calling, mapping and graphical asset tracking. Warn and Inform powered by Vocal is a tried and tested solution, used extensively during the terrorist attacks of July 7th 2005 and was the communication system of choice by the Metropolitan Police and City of London Police throughout these incidents. Warn and Inform, helping Category 1 responders keep their Community Safe.

iModus - for a demonstration of SMS Messaging, Business Continuity Communications, Incident Management, Notification, Escalation or Emergency Planning or our full range of business critical applications, please contact our sales team via Email, sales@vocal.co.uk, or call us on +44(0) 800 035 0081. iModus – one of the most important tools the industry has at its fingertips.

Vocal, provide a wide range of SMS Solutions and applications, Communication Solutions and IVR Voice platforms.