- implement a business continuity communication platform?
- cascade my message to all my staff, stakeholders or suppliers?
- identify staff that are safe, and those that need help in a crisis?
- keep people informed and updated during an incident?
- ensure my messages are not overlooked?
- make a call if my mobile network became unavailable?
- add extra resilience when contacting key personnel?
- avoid issues associated with a traditional conference call?
- escalate a message until it is received and dealt with?
- manage, log, track and report on incidents?
- improve communication between staff and departments?
- help my teams respond to any incident quickly and easily?
- help my teams respond to any emergency quickly?
- vocal provides secure and resilient communications to the fire service
- manage and report school absenteeism, inform of school closures or ensure safe communication with students?
Vocal Customer Support Portal
The new Vocal Customer Support Portal allows registered users to raise Customer Support related tickets online and empowers you to find the answers you need at your convenience.
- Create Customer Support tickets online
- View, add or edit tickets and submit comments or attachments
- Track progress of tickets
- View historic tickets
To take full advantage of the Customer Support Portal, please register here for your log in details.
If you are registered for the Customer Support Portal please access your tickets here.
Vocal Knowledge Base
For self-help, we have developed the Vocal Knowledge Base for our customers. The Knowledge Base contains information that can help you to find the answers you need at your convenience.
The Vocal Knowledge Base is coming soon to iModus. To be informed of updates, please register here.
Vocal's Dedicated Customer Support Website
www.vocal-customer-support.com
For more information please feel free to contact us.
