See incidents as they unfold

When an incident happens, up-to-date information on activities is essential.  You need to know what has happened and when in order to manage and respond to the incident effectively, protecting your company’s reputation.   iModus provides a commanding overview of incidents in a clear, concise way giving you key information on the status and progression of incidents and tasks.

  • The system has multiple access rights enabling designated people across the organisation the ability to monitor and control the incident.  Shared databases eliminate duplication of information to streamline processes.
  • The Incident Management facility dovetails into the iModus messaging platform to enable tasks to be allocated including acknowledgement by recipients and automatic reporting of task completion.  A straightforward colour coding of allocated tasks and incidents provides a clear overview.
  • Incident templates make activity planning straightforward and ensure a structured approach is maintained.
  • Incident status is logged so that the progression of activities is available for export after the event for further evaluation.

This is an essential tool supporting a robust business continuity plan ensuring that your organisation can communicate fast, get things done efficiently and protect your organisation when an emergency situation arises.

Find out more about how the Incident Management service can support your business continuity by calling us on 0800 035 0081 or emailing us at sales@vocal.co.uk .